- Terms and Conditions
Terms and Conditions
- How To Order Online
Ordering online at Always & Forever is secure and easy. Online orders are processed with a secure server. All information is protected against unauthorized access and encrypted before being sent to us.
Upon completion of your order, an automatic order confirmation will be sent to the email address provided on the order form. Most orders are shipped within 1 to 2 business days and you will receive a second email with your package tracking information upon shipment.
- Shipping Rates
We ship all orders via United States Postal Service ("USPS") Priority Mail. All packages are fully insured and include tracking information.
We do not ship outside the U.S.A., to PO Boxes or APO's.
Insurance is included on all packages. Inspect your package. Do not accept packages showing signs of external damage. Please notify us of any damaged merchandise as soon as possible so we can file a claim.
- When To Expect Your Order
You can estimate when you will receive your order by adding the "Availability" time for the item ordered and shipping time-in-transit.
Each product's "Availability" information is displayed next to the item's large picture. If an item says "Usually Ships Within 24 Hours", that item will be shipped within one business day (M-F), if not the same day. If an item ordered will not be shipped within the specified time, we will email you as soon as possible. When multiple items are ordered with different "Availability" times, items may be shipped individually as soon as they are available at no additional shipping charge.
The shipping time-in-transit depends on the shipping method you choose during checkout and are as follows (weekends and holidays are not business days):
- USPS Priority Mail - 1 to 3 days (deliver on Saturdays)
- Email Mailing List
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We do not collect sales tax on purchases shipped to destinations out of the state of Florida. Think about how much you can save on your next Pandora Jewelry purchase! Shipments to Florida are charged the standard rates of sales tax.
We offer free gift wrapping on all purchases. We want to make your shopping experience easy!
Please note: Some large items and certain items drop shipped directly from the manufacturer may not be able to be gift wrapped.
We want you to be completely satisfied with your Always & Forever purchase. If for any reason you are not satisfied with your purchase, you may return the merchandise in its original condition and packaging with a copy of your email order confirmation or packing slip within 30 days for an exchange or within 15 days for a refund to the following address:
Always & Forever Gifts LLC
Attention: Returns Department
3804 Burns Road
Palm Beach Gardens, FL 33410
Please note: If the merchandise appears to be used/worn and not in its original condition we cannot accept exchanges or returns (example: jewelry, lotions, etc.). Merchandise purchased at a discount, either on sale or with a coupon, are final sales and can not be returned or exchanged. We only refund shipping charges if the return is a result of our error. If you received free shipping with your order, you may be charged $7.95 for the original shipping costs.
At Always & Forever, we are committed to protecting your privacy. We use the information we collect about you to process orders and provide a more personalized shopping experience. We do not sell, trade or rent any personal information about you. This website uses the Google AdWords remarking service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry.
Pricing and Availability
Merchandise prices and specifications are subject to change without notice. If an ordered item is not available at the posted price, you will be notified before shipment.
We carry a very extensive inventory. However, due to the unpredictability of customer orders and vendor shipments, we cannot guarantee availability of all items all the time. If an ordered item is unavailable to be shipped within the time specified, you will be notified via email as soon as possible.
Always & Forever, Inc. makes no representation or warranties of any kind, expressed or implied, as to the operation of the web site, the information, content, materials, or products, included on this web site. To the full extent permissible by applicable law, Always & Forever, Inc. disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Always & Forever, Inc. will not be liable for any damages of any kind arising from the use of this web site, including but not limited to direct, indirect, incidental punitive and consequential damages.